Florian Forster · German public sector

Digital government. Clarity for leaders
navigating change.

I help you explore public-sector IT, digital transformation and leadership. As a former municipal executive and project lead, I bring first-hand experience of the decisions involved. I draw on that experience in expert calls, talks, leadership advisory sessions and workshops.

Florian Forster wearing a dark jacket against a light background
Photo: City of Lüneburg · Photo credit
Around 850staff in the municipal directorate I led in Lüneburg (2022–2024)
Local & state governmentLeadership and project experience at different levels of German government
ELFE & public-sector ITDigital public services, informed by first-hand project experience
Work with me

Four ways to work together.
Start with what you need.

An expert perspective for your research, a talk for your audience, a leadership question of your own or a result your team needs to achieve: choose the service that fits your situation.

Expert calls

How do public-sector organisations choose software and digital solutions? I help you explore requirements, selection and implementation as part of your research.

For: Consultancies, businesses, researchers and expert networks

Usually 45–60 minutes · remote

Talks & guest lectures

Digital government, leadership and AI explained clearly, with examples from my own project work and teaching. Content is adapted to your event and audience.

For: Conferences, universities and public-sector organisations

Short talk, presentation or teaching session · English or German

Leadership advisory

A difficult decision or an important conversation is approaching. We work through your situation, assess your options and prepare your next step.

For: Department heads, division heads, team leaders and project leads

90 minutes · remote or in Bremen

Workshops

Your team needs a clear brief, shared priorities or agreed responsibilities. In the workshop, we work towards a practical result and set out the next steps.

For: Leadership teams, departments, project groups and staff development teams

Half or full day · online or in person

A clear proposal from the outset. We agree the topic, audience, scope and fee in advance. If you are unsure which service fits, we can discuss it in a free introductory call.

My background

Understand government. Make change work.

As a member of Lüneburg’s municipal executive, I was responsible for education, youth services, social services, culture and sport, with around 850 staff across the directorate. In Bremen, I led the ELFE project and subsequently headed the programme office for family and children’s services under Germany’s Online Access Act (OZG).

Earlier roles included heading IT at the Statistical Office of Bremen and working in the state administration of North Rhine-Westphalia. Today I work as a digital transformation consultant at Dataport, alongside the services presented here. My perspective connects technology with organisational choices and responsibility for people.

Florian Forster speaking at a Lüneburg city council meeting
At a city council meeting in Lüneburg, 2022. Photo: © Hans-Jürgen Wege / t&w · Photo credit · View full-size photo

Professional experience

Digital transformation consultant
Dataport · public-sector IT provider
Since December 2024
Municipal executive for education, youth, social services and culture
City of Lüneburg · responsibility for around 850 staff
November 2022 – November 2024
ELFE project lead and head of the family and children’s services programme office
Bremen finance ministry
2017–2022 · programme office leadership from 2020
Head of IT
Statistical Office of Bremen
2017
Systems administrator and IT adviser
GGRZ Hagen, followed by IT.NRW · North Rhine-Westphalia
2008–2016

Education

  • Diplom in Computer Science · University of Passau
  • BSc in Business Administration and Economics · FernUniversität in Hagen
Explore my teaching experience
First-hand experience

Experience from real projects.

Project leadership · Bremen

ELFE

I led ELFE, a project to simplify access to benefits for parents around the birth of a child. It required user needs, data protection and cooperation between public authorities to work together.

Talk about the project (German)

Establishing and leading a programme office

Family and children’s services under the Online Access Act

I established and led Bremen’s programme office for this service area. Clear responsibilities, coordination between ministries and federal states, and oversight of several implementation projects were central to the role.

Programme overview (German PDF)

My own AI prototype

Kommunalix

With Kommunalix, I am testing AI-assisted drafts of motions, speeches and statements based on existing documents. The prototype provides a practical starting point for exploring useful applications and their limits in everyday work.

My project post on LinkedIn (German)
Speaking experience

Selected talks and practical contributions.

IAW / Better Regulation Network

Lessons from the ELFE project

Together with Dirk Caliebe and Carola Heilemann-Jeschke, I presented lessons from ELFE: how can family benefits be designed around parents’ needs, and what does this require of law, technology and organisation?

Talk and recording (German)
German IT Planning Council conference

ELFE and a shared digital service

A joint presentation with Dr Brigitte Klamroth on ELFE and Hamburg’s service to simplify child benefit applications. We showed how the approaches from Bremen and Hamburg could be brought together in a digital service for use across federal states.

Conference programme (German PDF)
82nd German Welfare Congress · Essen

Digital services for families

In the session on ELFE, parent apps and related services, I shared experience from ELFE and discussed how digital services can make it easier for families to access support. A particular focus was the different needs of families.

Session and slides (German)
Explore further talks and welcome addresses
Journal article · 2021

An article on digital family benefits

My article on ELFE appeared in Archiv für Wissenschaft und Praxis der sozialen Arbeit, vol. 52, issue 4/2021, pp. 50–57.

Publication details (German)
Universities and practical learning

Teaching and continuing education.

Making complex subjects understandable is part of my work. In university teaching and continuing education, I connect technical and organisational principles with examples from public administration.

Teaching contributions from 2019

HAW Hamburg

Continuing education lecturer

Digital Transformation in Public Administration

Why digital change projects succeed or fail: lessons from practice

HAW Hamburg course information (German)
Teaching contributions from 2021

Jacobs University Bremen

Now Constructor University

Teaching contributions in English

Current Topics and Applications in Data Science

2013–2016

FHöV NRW · University of Applied Sciences for Public Administration

Lecturer

Information Management

Teaching contributions from 2022

FOM Hochschule Bremen

Lecturer · BSc programme in Business Information Systems

Information Security & Data Protection

More about teaching topics and talks
My work as a municipal executive in Lüneburg

Feedback on my leadership.

Your enquiry

How we start working together.

Tell me what you want to address, who is involved and which dates you have in mind. A brief outline is enough for an initial enquiry; you do not need a fully developed plan.

01 · Discuss
Clarify the need and the goal
We discuss your question and choose the service that fits.
02 · Agree
Agree the content and fee
You receive a proposal covering scope, preparation and delivery. Travel and follow-up are included where needed.
03 · Deliver
Work towards the agreed goal
We carry out the work. Materials and documentation reflect the scope we agreed.
Request a proposal
Before you enquire

Questions about working together.

Which service fits my needs?

An expert call supports research and helps you assess a subject. A talk shares knowledge with an audience. In leadership advisory we work through your own decision or leadership situation. A workshop helps a team work towards a result together.

What information do you need for a proposal?

A topic, audience and preferred dates are enough for an initial enquiry. We then discuss scope, preparation and delivery. You receive a written proposal or an agreed fee arrangement before work begins.

Can talks and workshops be tailored to our needs?

Yes. We adapt the topics, level of detail, timing and intended outcome to your group. You can also bring a question or project from your own organisation.

Can my employer commission leadership advisory?

Yes. We agree the brief and scope with the commissioning organisation. Your personal discussions remain confidential and are not shared with managers or HR.

Are these services available online?

Yes. Expert calls and leadership advisory sessions can take place remotely. Talks and workshops are available online or in person. I am based in Bremen; any travel arrangements are agreed in advance.

Contact

What would you like to address?
Let’s talk.

A few sentences about your needs are enough to get started. If you know which service fits, you can enquire directly. Otherwise, we can discuss the options in a free introductory call.

Based in Bremen · Remote expert calls and leadership advisory · Online or in-person talks and workshops by arrangement.

Which service interests you?

Send me an enquiry by email.

Unsure where to start?

30 minutes · free · no obligation · to discuss your needs

Book an introductory call